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  • When writing an email message paragraphs should
  • At the end of an email message, you should include

  • Which of the following is considered to be poor email etiquette
  • The tone of a professional email message should be
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  • The tone of a professional email message should be!

    What this handout is about

    This handout is intended to help students, faculty, and University professionals learn to use email more effectively. It can help you determine whether email is the best mode of communication in a particular situation and write messages that successfully convey your meaning to your intended audience.

    Background

    Although email is a valuable tool, it creates some challenges for writers.

    Miscommunication can easily occur when people have different expectations about the messages that they send and receive.

    I should only forward email when

    Email is used for many different purposes, including contacting friends, communicating with professors and supervisors, requesting information, and applying for jobs, internships, and scholarships. Depending on your purposes, the messages you send will differ in their formality, intended audience, and desired outcomes.

    So—how do you know when sending an email is the most effective way of accomplishing your communication goals? When is a brief message OK, and when it is more appropriate to send a longer, more professional-sounding email?

    How should yo

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